/> FAQ's | NeedToMeet
General Questions
  1. What is NeedToMeet?

    NeedToMeet is a simple tool to help you find a common meeting time.

  2. How much does this service cost?

    NeedToMeet's basic features are free, with additional features available to paid subscribers. Please see our pricing page for details.

  3. Do I need to register or login to use NeedToMeet?

    Registration and login are optional but will give you access to some advanced features like:

    • Add this meeting to your calendar (.ics download)
    • Export to Excel and CSV
    • “My Meetings” page so you don’t need to save meeting links
    • View a detailed response table right in your email
  4. What is your privacy policy?

    Read about it here.

  5. What are your terms of service?

    Read about them here.

  6. Meetings
  7. How do I see the results of my meeting invite?

    You can see the results using either the 'Attendee Link' or the 'Administrative Link' - all the attendees and their chosen time slots are summarized on this page.

  8. Why should I provide an email address?

    We'll email you your unique meeting links so you don't lose them. We'll also email you whenever someone indicates their availability.

  9. How do I edit my meeting title or available time slots?

    Just click on the 'Administrative Link' and then use the 'edit meeting' link in the upper right hand corner.

  10. What if I just need to find a day that works for everyone?

    If you select 'all day' for the duration you'll be presented with a simplified monthly calendar where you can mark the available days.

  11. Outlook has meetings on Saturdays and Sundays but when I schedule NeedToMeet meetings, the meetings on Saturday/Sundays are not on the calendar.

    In outlook, click on File / Options / Calendar. In the work time section, work week shows the days and if there are some without a check, add the check mark. Close outlook and restart outlook.

  12. How do I delete a meeting?

    Click on the 'Administrative Link' we provided and from there you'll see a 'delete meeting' link in the upper right hand corner.

  13. I didn't get an email after creating a meeting. What do I do?

    If you provided us with an email address then something must have gone wrong, sorry. Check your junk folder in case it's in there, otherwise just go ahead and create another meeting. If it happens again, send us an email at the address below and we'll try and figure out what went wrong.

  14. I lost the links to my meeting. Can you send them to me?

    Registered users can click on “My Meetings” to retrieve links. If you’re not registered we suggest that you contact one of the attendees to get the 'Attendee Link'. This should be sufficient unless you need to make changes to the meeting.

  15. How do you handle multiple timezones?

    The timezone is automatically retrieved from your browser. Attendees responding to a meeting will see the time adjusted to their local timezone.

  16. Argh, I can't figure it out. Help me!

    Fret not - send us an email at support@needtomeet.com and we'll get back to you as soon as we can!

  17. Website
  18. Why are some of my meetings not appearing correctly after recent website updates?

    This is probably because your browser is caching some elements from before the website was updated.

    • To resolve this on a desktop computer, force refresh by pressing CTRL + F5
    • To resolve on iPhone or iPad, complete the following steps:
      • Launch the Settings app from the Home screen of your iPhone or iPad.
      • Scroll down and tap on Safari.
      • Now scroll all the way to the bottom and tap on Advanced.
      • Tap on Website Data. ...
      • Scroll to the bottom again and tap on Remove All Website Data.
      • Confirm one more time you'd like to delete all data.
    • The method of clearing cache on Android and other devices will vary depending on your specific OS version and browser. Please consult your device documentation, or contact us here for assistance.
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